Recently, the public Ms. Liu went to a furniture market in Yantai to buy a set of tatami mats. After discussing the price, Ms. Liu paid a deposit. However, afterwards, the dealer told Ms. Liu that the price of tatami would increase due to size and shipping costs. Ms. Liu believes that the dealer unreasonably raised the price and has to pay back the deposit. The industry and commerce department reminded that the price increase after deposit payment is a breach of contract by the dealer.

Ms. Liu has just finished renovating the house and is preparing to buy home appliances and furniture. Last weekend, Ms. Liu went to a home plaza to buy furniture and was optimistic about a tatami. "The price negotiated at the time was 14,000. Although it was a bit expensive, but after all, if you like this style, I ordered it first." Ms. Liu said that at the time she paid a deposit of 2,000 yuan and waited for the dealer to deliver.

"Under normal circumstances, usually one week can be delivered, but I waited more than one week, there is still no news." Ms. Liu said, because the tatami size she ordered is slightly larger, the dealer said the waiting time may be slightly long. But two weeks later, no one came to deliver the goods. She was anxious to call the dealer, but the attitude of the other party made her very angry.

"The other party told me that because the size I ordered is not the same as the standard size, it needs to be changed again. Because the bigger the change, the more money must be added." Ms. Liu said, not only that, the dealer said that as the size changes, the freight also To increase, so the original price of 14,000 yuan tatami now increased to 20,000 yuan. "I always booked the size with the dealer in advance. At that time, he didn't tell me that the price would be different if the size was different, and it also increased so much." Ms. Liu said angrily that the price increase made her feel unreasonable. And it has risen by as much as 6,000 yuan, making it difficult for her to accept.

After the incident, Ms. Liu decided not to use the tatami, and then asked the dealer to unsubscribe, and asked to return the deposit. At the beginning, the dealer did not agree to Ms. Liu's request, but Ms. Liu kept the order and order contract at that time. The dealer could only refund the deposit of 2,000 yuan to Ms. Liu.

On this matter, the reporter consulted the industry and commerce department, and the staff said that the dealers unilaterally raised the price without the consumer's consent, which was a breach of contract, and the dealer should bear the corresponding liability for breach of contract. Consumers are often at a disadvantage when dealing with distributors. After paying the deposit, consumers should ask the dealer to indicate the rights and obligations of both parties on the receipt or invoice. The receipt retained by Ms. Liu played a key role in the reasonable resolution of the problem. It is recommended that during the shopping process, consumers should promptly ask for a receipt and keep it intact, so that they can have evidence in case of problems.

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